Leveraging the 70-20-10 Development Model in Small Businesses
The 70-20-10 Development Model is a powerful framework for learning and development (L&D) that can be adapted to suit the unique constraints of small businesses. Originally developed by researchers at the Center for Creative Leadership, this model emphasizes that 70% of learning comes from job-related experiences, 20% from interactions with others, and 10% from formal education.
Applying the Model in Small Businesses
1. Maximizing Job-Related Experiences (70%): Small businesses can leverage their dynamic and flexible environments to provide diverse job-related experiences:
Job Rotations: Encourage employees to take on different roles or projects. This not only broadens their skills but also keeps them engaged.
Stretch Assignments: Assign challenging tasks that push employees out of their comfort zones and allow them to develop new competencies.
Problem-Solving Opportunities: Involve employees in decision-making processes and problem-solving activities, giving them a chance to learn by doing.
2. Enhancing Learning through Interactions (20%): Interactions with peers and mentors are crucial for development:
Peer Learning Groups: Create small, cross-functional teams to work on projects together, facilitating knowledge sharing and collaboration.
Mentoring and Coaching: Establish a mentoring program where experienced employees can guide less experienced ones, providing feedback and support.
Networking Opportunities: Encourage employees to attend industry events or join professional groups to expand their networks and gain new insights.
3. Utilizing Formal Education (10%): While formal training is a smaller component, it remains important:
Online Courses and Webinars: Invest in affordable online learning platforms that offer courses relevant to your business needs.
Workshops and Seminars: Host internal workshops and invite external experts to provide specialized training.
Certification Programs: Support employees in pursuing certifications that enhance their professional qualifications.
Tailoring the Model to Fit Your Resources
Small businesses may not have the extensive resources of larger companies, but with creativity and strategic planning, the 70-20-10 model can be effectively implemented:
Leverage Existing Resources: Utilize free or low-cost online resources, such as webinars, e-books, and industry blogs, to supplement learning.
Foster a Learning Culture: Encourage a culture where continuous learning is valued and supported. Recognize and reward employees who take initiative in their development.
Collaborate with Other Businesses: Form partnerships with other small businesses to share training resources and expertise.
Golden State HR Can Help
At Golden State HR, we specialize in helping small businesses implement effective L&D strategies tailored to their unique needs. Our services include designing job rotation programs, establishing mentoring and coaching systems, and providing access to cost-effective formal training resources. Let us assist you in leveraging the 70-20-10 model to enhance your team's skills and drive business success.
